AT&T Managed to disqualify me from my $75 Walmart Gift card. A Notice to All.
On 7-16-2018 I purchased a AT&T Prepaid phone with a $35 phone card from the Algood Tennessee Walmart. When I activated it I got an Alert Message on my AT&T phone account notifying me that after 2 more payments over $30 I would be able to get a $75 Walmart gift card. Awesome I thought, my wife is in need of several personal items I will give it to her.
On 8-7-2018 I changed my plan to a higher priced plan for more data, I was fearful that doing so may alter the chance for the Walmart gift card so I read the ENTIRE TOS from AT&T and Walmart and it did not mention anything about it affecting my card if I went to a higher priced plan. So on 8-7-2018 my 2nd payment was made, but I got no alert message from AT&T; in fact the old message vanished after I made my 2nd payment. So I figured after my 3rd payment it may work out. But to be sure I posted a message on AT&T forum’s page and was assured after my 3rd payment I would get my card link.
Then on 9-4-2018 AT&T withdrew my 3rd payment and I was shocked to see a new Alert Message on my AT&T account “Good Job You’re Just One Month Closer” to your $75 Walmart gift card. WHAT?
I posted another message on AT&T forum and got NO reply.
I do not now know if after making a 4th payment if I will make the deadline, but I do know either AT&T or Walmart found a way to take away or change the Terms of me getting my gift card.
AT&T customers get screenshots, save your messages, save receipts save everything in your dealings with AT&T.
In my blind trust of AT&T I did not take a screen shot after my 1st payment when the Alert Message said I had 2 more payments to go, that was before I changed plans.
Take Home Point: Don't change plans.
 |  |
RSS Feed
