Let's take a look at facts.
In the weeks leading up to Xmas Amazon, Walmart, UPS, FedEx and USPS prepare for the increase workload by hiring more and getting more drivers on the road.
It is true that a very few Amazon employees did a walkout of sorts, but Amazon also hired thousands more. Amazon also stopped their independent delivery service. Keep in mind, for no logistics reason whatsoever Amazon stopped their independent delivery service.
So I will now give 3 personal examples. I have Amazon Prime, I pay my monthly fee and I pay for 2 day delivery and I pay for guaranteed delivery dates. Amazon promised this in their Amazon Prime agreement.
I placed an order on Amazon, looking for Prime delivery. I placed my order, I was given a guaranteed delivery date. That date came and went, what did Amazon do, changed it stating Covid19. The second and third delivery dates came and went, again Amazon blamed Covid19. So I did some digging. It turned out that the stated shipping on the item I ordered was to be USPS 1st Class however the SHIPPER changed it to DHL Surepost. In this day of Covid19 Amazon and Walmart sellers are no longer shipping items as stated in the listing but many are changing it to the much cheaper and slower DHL Surepost. DHL Surepost works like this. A seller can print and then scan a shipping label, that label then WILL show in transit. However the item is stacked on a pallet with other items going to the same geographic location. Sometimes down to the zip code. The pallet is left on the loading dock, being stacked until it is complete, sometimes 2 weeks, and then DHL comes to delivers it to a USPS distribution center, up to another 2 weeks. This saves the seller a lot in shipping and allows the seller to claim the item is in transit but it delayed due to the USPS, when in fact it has not moved since you ordered it.
Is much the same except it happened through Walmart. Walmart refunded my money, Amazon only did a partial refund. In one case a Walmart item never tracked beyond Memphis Tennessee and it still shows there months later.
We will return to Amazon. I placed an order with Amazon for a grill. I had a guaranteed
Delivery Prime date of Monday May 18th. The grill arrived at the Cookeville Tennessee UPS on Monday May 18th at 4 in the morning. But was never placed on a truck for delivery.
I Tweeted UPS and then got into live chat with Amazon. Peggy was my Amazon rep and she kindly explained that it was delayed due to Covid19 and that UPS altered the delivery date to Tuesday May 19th and it was their fault. I explained to Peggy that I actually know several people that work for UPS and even have a very close friend of UPS and also a friend in dispatch and ordering. I explained that UPS is not running behind and their delivery schedule is on time. I also explained that I am aware that sellers are altering ship methods to take advantage of lower ship rates and volume geographic shipping to increase their profits. I said the delay is on Amazon, I have Prime, this was a Prime items with a guaranteed delivery of Monday May 18th. I asked her to please check the original order placed with Amazon. She did. The first words I seen in my chat window when she returned was how sorry Amazon was for the delay and mix up. She refunded $25. I thanked her. But a greater revelation was to come.
As I finished up with Peggy at Amazon UPS responded to my Tweet in a DM. I told the UPS rep what Amazon said and that they blamed UPS for the delay. The tone the UPS rep took let me know they were not pleased. As I continued to explain how Amazon attempted to blame UPS, UPS finally let it all out.
Amazon did in fact print the label and scanned it as "in transit" (the grill was sold by Amazon through an Amazon distribution center.) however it was over 24 hours later that Amazon notified UPS the grill was ready for pickup. UPS told me the grill was packed on a pallet with other geographic items and that Amazon delayed the pickup to create a volume location pickup. UPS followed the 2 day delivery instructions, meaning because of Amazon's delay the two days went to Tuesday the 19th.
The reality is there is NO Covid19 delivery delay occurring. Sellings are not shipping Priority, 1st class, 2 or 3 day. Most sellers are shipping at a cheaper slower rate to increase profits, and companies like Amazon and Walmart or shipping by volume. Yes both companies always have but they no longer are honoring quick ship agreements.
If you have an Amazon Prime account you pay a monthly fee for a guaranteed ship date, yet Amazon has chosen not to honor their agreement and blame a virus for their decision to volume ship Prime deliveries. Another way you can see this is at check out. If you have several Prime items you will see Amazon encouraging you to pick the longest ship time so all items can be shipped together. Did you know if you do not, you will get a few screens enticing you to. And if you still do not, Amazon will likely do it anyway.
The fact is, Amazon Prime in Covid means higher profits for a company already making billions. The Prime money is just extra lining at this time. And to make it worse, Amazon knows people will get used to this and continue this if Covid19 ever clears up.
America, there is no real Covid19 shipping delay. There is Walmart, Amazon and other sellers changing shipping to slower cheaper means to make more money.